Effective Date: November 8, 2024

At Vape Mall Dubai, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to improve your experience with Vape Mall Dubai:

Personal Information: When you place an order, sign up for an account, or contact us, we may collect personal details such as your name, email address, phone number, and shipping address.
Usage Data: Our site automatically collects data on your device, browser type, IP address, and pages visited to help us analyze website performance and enhance your browsing experience.
Cookies: We use cookies to personalize content, remember your preferences, and analyze site traffic. You can manage cookie settings in your browser.

2. How We Use Your Information

The information we collect is used to:

Process Orders: We use your personal details to process, confirm, and ship your orders quickly and accurately.
Enhance User Experience: Usage data helps us improve website functionality, optimize product offerings, and ensure smooth navigation.
Send Marketing and Updates: With your consent, we may send promotions, product updates, and exclusive deals related to vape products in the UAE, such as disposable vapes, e-liquids, and IQOS devices.
Customer Support: Your information helps us provide better service, respond to inquiries, and resolve issues.

3. Sharing Your Information

Vape Mall Dubai respects your privacy and does not sell or share personal information with third parties, except in the following cases:

Service Providers: We may share necessary information with trusted service providers, such as payment processors and shipping companies, solely for fulfilling orders.
Legal Requirements: We may disclose information to comply with legal obligations or respond to lawful requests from government authorities.

4. Data Security

We employ secure methods to protect your personal data, including encryption and secure server technology. While we strive to safeguard your information, no online transmission is entirely secure, so we recommend you also take precautions.

5. Managing Your Data

You have control over your personal data:

Access and Correction: You can access and update your account details by logging in to your account.
Opt-Out: You can opt out of promotional communications at any time by clicking “unsubscribe” in emails or by contacting us directly.

6. Cookies and Tracking

Our site uses cookies to enhance user experience and monitor traffic. You can disable cookies in your browser settings, although doing so may limit some site functionality.

7. Links to Third-Party Websites

Our site may contain links to third-party websites. Vape Mall Dubai is not responsible for the privacy practices or content of these external sites.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. Changes will be posted on this page, and the effective date will be updated.

9. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us:

Phone: +971 55 998 0967
Email: vapedubaimall77@gmail.com

Thank you for trusting Vape Mall Dubai with your privacy. We are dedicated to providing a secure and seamless experience for all customers across the UAE.